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Jeremy Boot, Senior Product Manager at Temenos, explores the impact of digital assets on the financial industry and how banks must adapt to thrive in the brave new tokenized world.

Banking is going through a period of evolution right now, as banks have to adjust to new realities both from the pandemic and changing customer expectations. ATM Marketplace spoke with Sue Laws, EVP of operations in the Americas, Temenos, a banking software company, to get her predictions on where banks are headed in 2022.

With digital engagement becoming a focus of both financial institutions and consumers alike, what is the future of bank branches? Will mass closures occur to reduce operating costs or will the functionality of branch offices be rethought to humanize digital delivery? A new study provides some clarity.

A new Temenos survey of global banking executives has found that 65% believe branch-based banking will be “dead” within five years, up from 35% in 2018, with the sharpest increase in Europe and North America.