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Thank you for your interest. Scroll down to watch the recording of the panel discussion.
Discussion Points Include:
- Over the last couple of years, how has the role of a bank changed? How will it change going forward?
- How can a bank face the challenge of reducing the cost of customer acquisition and at the same time create loyal customers?
- Will the banks that don’t look to transform digitally and on mobile fail in the near future?
Resource Hub
Digital Banking Made Human: Bridging the Emotional Divide
Discover 4 ingredients to turn digital banking experiences into emotional connections with every customer.
Making Digital Banking Human in the Post-Pandemic World
To successfully engineer digital experiences that enable positive emotional bonds, banks will need to adopt a mindset that focuses on emotional engagement and customer intimacy as much as functional superiority.
Will COVID-19 reshape digital banking?
The COVID-19 outbreak has brought about drastic changes in our lives, and by every measure we are going through a great crisis. It is natural to assume that the pandemic will be a turning point in modern history, and many experts argue that the world we are entering will be fundamentally different from the one we knew before.