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Exchange Solutions

Agency Banking Solution – Software Group

Quick-to-market expansion of points of service via an agent network.

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  • Overview
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Scale your points of service via a profitable and cost-efficient agent network

Empower third-party agents to transact on your behalf, providing services, such as cash in/cash out, balance inquiries, bill payments, etc.

Decrease brick-and-mortar costs, mobilize more deposits, and offer convenient financial services through agents.

Leverage our best practices deploying Agency Banking in more than 15 countries.

Overview

Expand into Unbanked or Underserved Markets

Unlock new markets at a low cost by offering your services through local businesses your customers trust. Be close to your customers, even outside branch hours. Mobilize deposits to decrease the cost of funds.

Provide Convenient Services & Transactions

Offer cash withdrawals, deposits, top-up, bill payments, balance checks, mini statements and more. Enrich the agent portfolio with value-added services, such as customer registration & account opening with secure data capture and authentication.

Implement Agent Banking Best Practices

Everything you need to grow and manage a successful agent network: onboard and incentivize new agents with ease, smartly manage the network with agent hierarchies, roles, flexible rules for commission sharing, fees and limits, handle float and liquidity with ease, and more.

Promote Brand Loyalty

Offer consistent customer experience at every trusted agent touch point, helping clients feel safe to perform the financial operations they need. Earn long-term customer satisfaction and loyalty with your financial institution.

Monitor & Improve with Embedded Analytics

Unleash your agent network’s full potential with the help of AI. Measure, assess and predict the performance of the network with exclusive metrics.

Leverage a Mature, Future-proof Platform

Built on a platform, Agency Banking comes with seamless integrations with your core banking system, legacy systems and third-party provider services, configurable forms and workflows, frictionless payments and more. Offers convenient self-service agent apps and flexible agent management capabilities.

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